Appsflyer metrics

App marketing metrics comparison

Find out how your mobile app campaigns are performing compared to your competitors with the industry’s most comprehensive benchmarking data

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Retention rate VS View-through rate (VTR)

Description
Retention rate
Retention rate measures the percentage of customers or users your business or product retains (keeps) over a given period.
View-through rate (VTR)
VTR measures the percentage of users who watched a video ad to the end.
Target audience
Retention rate
App owners, marketers and product managers
View-through rate (VTR)
Advertisers
Benefits
Retention rate

• Helps you understand the performance of your app and particular campaigns
• Helps you determine why users leave, so you can reduce churn and increase lifetime value
• Useful in analyzing customer service

View-through rate (VTR)

• Shows high-level engagement wtih your video
• Indicates how many users have seen your full message, including call to action
• Tells you where users are dropping out, so you can refine your video for better engagement

How to calculate
Retention rate
Number of users at end of period – Number of users acquired during period
Number of users at start of period
x 100
View-through rate (VTR)
Total completed views
Total measured impressions
x 100
How to improve it?
Retention rate

• Set realistic user expectations
• Gather user feedback and use product data to analyze behavior
• Map out your user journeys and improve onboarding
• Keep re-engaging with users and reward loyalty

View-through rate (VTR)

• Optimize ad placement to ensure you’re reaching the most relevant audience
• Keep video ads brief – no more than a minute, and ideally nearer 30 seconds
• Ensure your video loads fast and grabs attention in the first few seconds

Read more
Retention rate
View-through rate (VTR)

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