Global Compliance

Data & Security

Data security, scalability and performance are our lifeblood. Our state-of-the-art real-time infrastructure, advanced security and data protection, independent certifications and global regulatory compliance have earned the trust of the world’s leading brands.

With AppsFlyer, your data is always private, safe and secure. We have done the hard work checking the security boxes, so you can focus on your marketing performance.

SOC 2 Type II Certified Security, Integrity, Confidentiality and Privacy

AppsFlyer’s policies, communications, procedures, security and monitoring have been audited as SOC 2 Type II compliant by one of the world’s leading firms. Behind the scenes, we run a tight ship. All AppsFlyer customer data is secured and accessed via secure SSL connections. Additionally, our industry-leading data security is regularly penetration tested by leading third-party vendors. In the interest of maintaining our perfect record, we cannot elaborate further on our security in public. Please contact your success manager or sales representative to learn more.

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With well over 10 billion secure interactions measured every day, we know a thing or two about data integrity and data protection at scale.
That’s why these leading brands rely on AppsFlyer:

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Industry Leading Speed & Reliability

Over the past 12 months, AppsFlyer has consistently maintained the industries’
fastest server response times and over 99% uptime.

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Global Compliance

TRUSTe Certification

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We work with TRUSTe to verify our data privacy policies and practices. TRUSTe reviews our website, onelink.me and its subdomains, software development kit (“SDK”), and API’s. You can view our current TRUSTe program status here.

 

COPPA Compliance

The safety of our children is everyone’s concern and as parents ourselves, protecting our children is of the utmost importance. This is why we comply with COPPA requirements for mobile attribution and marketing analytics services, provided by us, and enable our customers to maintain their own COPPA compliance, with respect to the requirements from such service providers. We are committed to maintaining the confidentiality, security (including SOC2, among others) and integrity of the personal information collected and provided via the client’s apps and to only use such information at our client’s direction.

AppsFlyer also provides its clients the ability to opt-out of the collection of persistent identifiers for specific end-users. If we receive notice from the client that an end-user is under 13, has opted-out of the service or opted-out of collection of personal information, AppsFlyer will not collect such information and proceed to delete any information in its possession regarding such user as of such notice.

For further questions regarding security and data, please feel free to approach our Privacy Officer, Compliance Officer and GC.

EU-US Privacy Shield Framework
privacy-shield-frameworkAppsFlyer is committed to upholding the principles of the EU-US Privacy Shield Framework, as set forth by the US Department of Commerce regarding the collection, use, and retention of Personal Information from Customers and/or End Users in the European Union member countries. AppsFlyer, Inc. has certified that it adheres to the Privacy Shield principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement and liability. If there is any conflict between the provisions of this Privacy Policy and the Privacy Shield principles, the Privacy Shield principles shall govern with respect to Personal Information of persons residing in the EU.

We are committed to working to resolve privacy complaints under the EU-US Privacy Shield principles. If you have an unresolved Privacy Shield-related complaint that was not addressed satisfactorily, please contact our US-based third-party dispute resolution provider TRUSTe, free of charge, at https://feedback-form.truste.com/watchdog/request. The Federal Trade Commission (FTC) has jurisdiction over AppsFlyer, Inc.’s compliance with the Privacy Shield. Under certain conditions, you may invoke binding arbitration when other dispute resolution procedures have been exhausted. To learn more about the Privacy Shield Framework, please visit https://www.privacyshield.gov .

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