Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

Start comparing
VS

Average revenue per user (ARPU) VS Retention rate

Description
Average revenue per user (ARPU)
ARPU shows how much money, on average, a single user generates over a set period of time.
Retention rate
Retention rate measures the percentage of customers or users your business or product retains (keeps) over a given period.
Target audience
Average revenue per user (ARPU)
App owners, marketers, and product managers
Retention rate
App owners, marketers and product managers
Benefits
Average revenue per user (ARPU)

• Good indicator of business health and profitability
• Helps you optimize your marketing strategy and refine tactics to maximize profitability
• Highlights revenue opportunities, for example upselling

Retention rate

• Helps you understand the performance of your app and particular campaigns
• Helps you determine why users leave, so you can reduce churn and increase lifetime value
• Useful in analyzing customer service

How to calculate
Average revenue per user (ARPU)
Total revenue in time period X
Number of users in time period X
Retention rate
Number of users at end of period - Number of users acquired during period
Number of users at start of period
x 100
How to improve it?
Average revenue per user (ARPU)

• Adjust your pricing plans
• Know your customers and shape your service to their needs
• Focus on attracting, engaging, and retaining the most profitable users
• Maximize cross-selling and upselling opportunities

Retention rate

• Set realistic user expectations
• Gather user feedback and use product data to analyze behavior
• Map out your user journeys and improve onboarding
• Keep re-engaging with users and reward loyalty

Read more
Average revenue per user (ARPU)
Retention rate
Background
Get the latest benchmark updates and stay connected