Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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Cost per engagement (CPE) VS Customer acquisition cost (CAC)

Description
Cost per engagement (CPE)
CPE is a pricing model in which advertisers pay whenever a user takes a specific desired action within the app.
Customer acquisition cost (CAC)
CAC shows how much you spend to win a single new customer.
Target audience
Cost per engagement (CPE)
Advertisers
Customer acquisition cost (CAC)
App owners, marketers, and product managers
Benefits
Cost per engagement (CPE)

• Good for driving interactions with an app after it’s installed, improving retention
• Advertisers can pay on a sliding scale depending on the action

Customer acquisition cost (CAC)

• Shows the effectiveness of your acquisition efforts
• Guides decisions on where to allocate budget for best results (and where you’re wasting your money)
• Helps you assess business profitability when compared against LTV

How to calculate
Cost per engagement (CPE)
Total advertising cost
Total engagements
Customer acquisition cost (CAC)
Total sales & marketing cost
Number of customers
How to improve it?
Cost per engagement (CPE)

• Identify the most profitable user behaviors to incentivize
• Use predictive marketing to gain behavioral insights
• Combine CPI and CPE campaigns to drive both installs and post-install engagement

Customer acquisition cost (CAC)

• Make the most of your owned media to keep acquisition costs down
• Implement a referral program to bring in more customers for free
• Re-engage existing customers to boost retention
• Review your audiences and channels, and allocate budget where it’s most effective

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Cost per engagement (CPE)
Customer acquisition cost (CAC)
Background
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