Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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Click-through rate (CTR) VS Retention rate

Description
Click-through rate (CTR)
CTR is a marketing metric that measures how often a link, ad, or email is clicked in relation to how many times it’s shown.
Retention rate
Retention rate measures the percentage of customers or users your business or product retains (keeps) over a given period.
Target audience
Click-through rate (CTR)
Advertisers and publishers
Retention rate
App owners, marketers and product managers
Benefits
Click-through rate (CTR)

• Offers an easy way to identify your top-performing channels and creatives
• Indicates where a campaign isn’t having the desired impact
• Informs your Google Ads quality score

Retention rate

• Helps you understand the performance of your app and particular campaigns
• Helps you determine why users leave, so you can reduce churn and increase lifetime value
• Useful in analyzing customer service

How to calculate
Click-through rate (CTR)
Number of click-throughs
Total number of impressions
x 100
Retention rate
Number of users at end of period - Number of users acquired during period
Number of users at start of period
x 100
How to improve it?
Click-through rate (CTR)

• Research your audience and build strong personas
• Invest in creatives that resonate with your audience – show how you solve their problems
• Continually test and refine your campaigns

Retention rate

• Set realistic user expectations
• Gather user feedback and use product data to analyze behavior
• Map out your user journeys and improve onboarding
• Keep re-engaging with users and reward loyalty

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Click-through rate (CTR)
Retention rate
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