Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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Retention rate VS Return on investment (ROI)

Description
Retention rate
Retention rate measures the percentage of customers or users your business or product retains (keeps) over a given period.
Return on investment (ROI)
Marketing ROI measures the revenue generated by your marketing activities.
Target audience
Retention rate
App owners, marketers and product managers
Return on investment (ROI)
App owners and marketers
Benefits
Retention rate

• Helps you understand the performance of your app and particular campaigns
• Helps you determine why users leave, so you can reduce churn and increase lifetime value
• Useful in analyzing customer service

Return on investment (ROI)

• Provides a high-level view of marketing spend and its effectiveness
• Helps justify marketing activity
• Informs long-term strategic planning and budget allocation

How to calculate
Retention rate
Number of users at end of period - Number of users acquired during period
Number of users at start of period
x 100
Return on investment (ROI)
Sales growth - Marketing spend
Marketing spend
How to improve it?
Retention rate

• Set realistic user expectations
• Gather user feedback and use product data to analyze behavior
• Map out your user journeys and improve onboarding
• Keep re-engaging with users and reward loyalty

Return on investment (ROI)

• Ensure accurate attribution data
• Measure what matters and avoid vanity metrics
• Look at the whole funnel

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Retention rate
Return on investment (ROI)
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