Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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Customer acquisition cost (CAC) VS Engagement rate

Description
Customer acquisition cost (CAC)
CAC shows how much you spend to win a single new customer.
Engagement rate
Engagement rate measures how much users interact with your app.
Target audience
Customer acquisition cost (CAC)
App owners, marketers, and product managers
Engagement rate
App owners, marketers, and product managers
Benefits
Customer acquisition cost (CAC)

• Shows the effectiveness of your acquisition efforts
• Guides decisions on where to allocate budget for best results (and where you’re wasting your money)
• Helps you assess business profitability when compared against LTV

Engagement rate

• Reflects the quality and relevance of your app
• Provides an insight into user behavior – what do they value most?
• Highlights opportunities to improve retention and grow revenue

How to calculate
Customer acquisition cost (CAC)
Total sales & marketing cost
Number of customers
Engagement rate
Engagement rate takes into account various metrics such as active users, app opens, session length, session intervals, behavior flow, conversion, communication, and retention rates.
How to improve it?
Customer acquisition cost (CAC)

• Make the most of your owned media to keep acquisition costs down
• Implement a referral program to bring in more customers for free
• Re-engage existing customers to boost retention
• Review your audiences and channels, and allocate budget where it’s most effective

Engagement rate

• Optimize your onboarding strategy so users understand the true value of your app
• Engage and re-engage users through multiple channels: push notifications, in-app notifications, emails, and SMS
• Use deep links for a seamless user experience

Read more
Customer acquisition cost (CAC)
Engagement rate
Background
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