Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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Churn rate VS Cost per mille (CPM)

Description
Churn rate
Your churn rate is the percentage of users who stop using your product or service within a defined timescale.
Cost per mille (CPM)
CPM indicates the price an advertiser pays for 1,000 impressions of their ad (mille is Latin for thousand).
Target audience
Churn rate
App owners, marketers, and product managers
Cost per mille (CPM)
Advertisers and publishers
Benefits
Churn rate

• Shows how effective you are (or not) at retaining users
• Provides insight into when and why users leave, so you can improve the experience
• Can highlight issues in the marketing funnel, eg poor targeting or an ill-defined proposition

Cost per mille (CPM)

• Useful when you want to build awareness and recognition through maximum exposure
• No budget surprises – advertisers pay a fixed price for the impressions

How to calculate
Churn rate
Number of users lost in period X
Total number of users at start of period X
x 100
Cost per mille (CPM)
Total campaign spend
Number of impressions
x 1,000
How to improve it?
Churn rate

• Improve the user experience and invest in customer service
• Gather user feedback to improve your offering
• Ensure your ad messaging aligns with the product experience (set realistic expectations)
• Review your audiences and channels to ensure you’re reaching your ideal users

Cost per mille (CPM)

• Compare costs for platforms, locations, and timings to determine the value of your impressions

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Churn rate
Cost per mille (CPM)
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