BACKGROUND
The dating app market is lucrative and highly competitive. Established players vie with start-ups to cut through the noise and capture the attention of people looking for love. With so many people turning to technology to meet their next partner, delivering the best experience is critical.
Capturing and analysing data can help dating app companies understand their customers better. AppsFlyer works with Badoo to help them make smarter decisions driven from their data.
Badoo has established itself as the World’s leading dating app. Operating in 45 languages across 190 countries, Badoo has over 450 million users. Between them, they generate an incredible 12 billion swipes per day. This gives an indication of the scale of data being handled and the challenge of going deeper with big data. That’s the challenge that Badoo’s Senior Data Engineer, Petr Yurin and Growth Marketing Manager, Solange Baki have tackled head-on.
CHALLENGE
In his role, it’s Petr’s responsibility to make sure that Solange and her Growth team have the right level of data to make smarter decisions. Petr brings his trusted data from AppsFlyer into Badoo’s own BI platform. Once there, he works closely with Solange to understand her dashboard and visualization requirements.
This gives him the detail he needs to combine data sources and present it in a clear and usable way. This wouldn’t be possible without having data at the most detailed level possible.
SOLUTION
Every day Solange and her team use their AppsFlyer dashboards to monitor the performance of campaigns by media source. Having the ability to drill-down to a very granular level means they can alter campaign levels in real-time. And, if campaigns aren’t performing well or if media sources look in any way suspicious, they can immediately freeze the campaign.
And, when Solange needs to go deeper she can access Badoo’s BI platform to find what she needs. Badoo uses AppsFlyer’s Data Locker solution to populate their BI system with their raw data.
IMPACT
As Director of Strategic Accounts, it’s Richard Earnshaw’s role to make sure that Petr and Solange get the support they need.
LOOKING FORWARD
In order to maintain their position as market leaders Badoo knows that they need to work hard. They’ll continue to be driven by what their data and customers tell them. During the Covid-19 crisis, their data showed a significant increase in Gen-Z users as they turned to technology during lockdown. Solange and her team will continue to monitor this trend and adapt their plans as needed.
And, together, Solange and Petr will look to apply the same data discipline to Bumble, one of Badoo’s sister brands.