Appsflyer metrics

App marketing metrics comparison

App marketing is all about the data - but how do you know what to measure? Quickly compare metrics to be sure you're tracking what matters, giving you confidence in your campaign decisions.

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Churn rate VS Return on ad spend (ROAS)

Description
Churn rate
Your churn rate is the percentage of users who stop using your product or service within a defined timescale.
Return on ad spend (ROAS)
ROAS measures how much revenue was earned from advertising in comparison to how much budget was spent on it.
Target audience
Churn rate
App owners, marketers, and product managers
Return on ad spend (ROAS)
App owners and marketers
Benefits
Churn rate

• Shows how effective you are (or not) at retaining users
• Provides insight into when and why users leave, so you can improve the experience
• Can highlight issues in the marketing funnel, eg poor targeting or an ill-defined proposition

Return on ad spend (ROAS)

• Good indicator of overall campaign performance
• Guides decisions on budgets, channels, and creatives
• Provides a snapshot for simple reporting

How to calculate
Churn rate
Number of users lost in period X
Total number of users at start of period X
x 100
Return on ad spend (ROAS)
Ad spend
Ad revenue
How to improve it?
Churn rate

• Improve the user experience and invest in customer service
• Gather user feedback to improve your offering
• Ensure your ad messaging aligns with the product experience (set realistic expectations)
• Review your audiences and channels to ensure you’re reaching your ideal users

Return on ad spend (ROAS)

• Test and optimize your creatives, channels, and landing page
• Lower your ad cost by improving your quality score and using smarter bidding strategies
• Re-engage high-value users
• Analyze user behavior and look to optimize campaigns based on predictive analytics

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Churn rate
Return on ad spend (ROAS)
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