Easy as OTT: your complete guide to over-the-top advertising
Television isn’t dying — it’s evolving.
Cord-shavers, cord-cutters, and cord-nevers have become the norm. The evolution, accelerated by entertainment-deprivation during COVID lockdowns, has led to a major boom in content streaming.
And where the attention is, marketers will follow. There’s still big money in traditional TV advertising, but the balance is likely to tip: as more viewers move to streaming services, so will the advertising dollars.
Enter: OTT advertising, aka over-the-top.
Has OTT gone over your head? Don’t sweat, because in this guide, we’re going to cover everything you need to know about OTT, from the very basics all the way to strategies on how to execute OTT strategies.
Let’s get studying!
What is over-the-top (OTT)?
OTT is the practice of delivering digital content online in place of traditional broadcast TV or cable boxes. It bypasses (or goes ‘over the top’ of) these familiar ways of watching TV, enabling viewers to stream content on desktop, mobile, gaming consoles, and tablet devices through dedicated apps and websites.
Customers are free to watch what they want, when they want, without being tied to a schedule set by a big distributor.
OTT platforms include Netflix, Disney+, Pluto TV, Hulu, Tubi, Peacock, Paramount+, Apple TV, and more. Aside from desktops and mobile devices, you can view their content using devices like Smart TVs, Apple TVs, Chromecast, Amazon Fire Sticks, Roku, and gaming consoles such as Xbox and Playstation.
OTT not only gives customers more choice and flexibility — it has big benefits for advertisers too, which we’ll explore in detail a little later. In short, OTT enables precisely targeted video ads to be dynamically placed within episodic content, on-demand programming, and even live streaming.
OTT vs. CTV: are we splitting hairs?
Marketers love acronyms, and equally love mixing them up. OTT and CTV are often used interchangeably, but in reality they refer to two different concepts.
OTT is a broader term and refers to the delivery of video via the internet with any device — connected TVs, Roku sticks, and consoles included. CTV (connected TV) only accounts for the delivery of video content to a connected or Smart TV.
How in the world does OTT advertising work?
The ability to serve video ads within streaming content, reaching the right audiences in seconds, is a scientific breakthrough. Without getting too technical, let’s break down how the entire process works, starting with the major players in the ecosystem.
Introducing the main characters of the OTT ecosystem
- Data providers: firms that enrich user data for advertisers and agencies to improve targeting performance
- Publishers: streaming providers that sell available ad spaces, like Hulu, Disney+, Tubi, and Peacock
- SSP: supply-side platform that enables publishers to manage, sell, and optimize their available ad space (known as inventory)
- DSP: demand-side platform that enables advertisers to buy inventory automatically
- Agency: manages, optimizes, buys, negotiates, consults, and sells on behalf of the advertisers who choose to outsource their advertising
- Advertiser: the brand paying to advertise its product or services
- Analytics and optimization technology: provides dashboards and reports to manage and improve overall campaign performance
- Ad server: enables the actual execution of serving and managing ads — examples include DoubleClick, INNOVID, and Sizmek
- Viewer: the content consumers who are watching the videos where the ad is being shown
- Mobile measurement partners (MMPs): accurately measure campaign performance and combat fraud
- Aggregator: services that hold on to large inventories across multiple platforms to sell inventory in bulk
How are OTT ads purchased?
There are three primary ways to purchase OTT ads: directly from platforms or publishers, buying from middleman resellers, or programmatically (the most popular approach).
In direct buying, advertisers need to work directly with the publisher (like Netflix) to purchase ad space. High-priced premium ads are typically reserved for direct buys.
Alternatively, you can buy ad space through resellers or aggregators who hold inventory across multiple platforms and sell it in bulk.
But today, it’s programmatic ad buying that’s getting everyone talking. This approach involves automatically purchasing ad spaces through digital auctions in real-time, cutting out the middleman and making it the fastest, easiest, and most popular way to buy OTT ads.
How are OTT ads delivered?
In the simplest form, OTT ads are delivered in four steps:
- Advertisers create an audience using first- and third-party data. That data can be enriched in-house or through partnering with a data provider, enabling the audience to be defined by category of show, platform, and interests.
- The campaign begins and audience matching begins in real-time based on the OTT service’s data. The ads are then uploaded and buffered by the OTT device.
- Ads are displayed to the targeted audience via VASt or VPAID tags.
- VAST Tags (Video Ad Serving Template): provide detailed instructions on where the ad is shown, how long it’s displayed, and if it can be skipped.
- VPAID Tags (Video Player-Ad Interface Definition): measure viewability, credibility, and sometimes interactivity of the ad. However, they don’t measure stitching (more on this below).
- The OTT service returns a report of the exposure and performance results.
OTT ad-insertion methods: CSAI vs. SSAI
We’re now entering into technical territory. There are two ways ads are placed between video content: one is client-side and the other is server-side.
Client-side ad insertion (CSAI)
CSAI is the most prevalent ad insertion method, and means ads are loaded in the OTT device itself. Although CSAI is currently the industry standard, it’s susceptible to ad blocking, increased latency, and spoofing, heightening the chances of ad fraud and poor user experiences.
Server-side ad insertion (SSAI), aka stitching
With SSAI, ads are “stitched” into the content: in other words, inserted into it in real time by the server showing the OTT video content. This makes it difficult for ad fraud and ad blockers to disrupt the experience. The lack of latency also improves consistency and reliability of ads being shown, improving the overall viewing experience for the OTT service as well.
How much does OTT advertising cost?
Like any other advertising channel, OTT advertising costs vary according to multiple factors including the platform, target audience, ad format, competition (demand), and placement. The benefit of OTT advertising is that programmatic technology has streamlined the ad buying and selling process, making it more cost-effective than television advertising.
There are three primary pricing systems:
- Cost per view (CPV): guarantees advertisers a set number of views according to current viewability standards (at least 50% of an ad pixel should be on the screen for at least two seconds).
- Cost per completed view (CPCV): measures how many viewers completed the entire ad, providing more transparency on performance for advertisers.
- Cost-per-mille (CPM): the most common measurement, which is the cost per 1,000 impressions.
When starting from scratch with no data, it’s important to keep in mind that the testing phase will be more expensive. However, as you gather more data, optimize your campaigns and improve your targeting, you can expect the costs to decrease. This highlights the importance of testing, analyzing and optimizing your campaigns to achieve maximum results while minimizing costs.
All the good things about OTT
OTT advertising, especially when compared to traditional television advertising, is an extremely effective way to generate more leads, build brand awareness, and drive app installs. Here are some of the main benefits:
Reach the hard-to-reach
You’re not limited to just TVs: you can now meet your audience where they are, reaching them on the device of their choice at the time they’re most engaged. OTT also makes it easy to track across multiple devices, providing a more holistic view of ad performance.
OTT advertising allows you to pause, restart, and optimize your ads on the fly. Whether you’re using a self-serve model or leveraging an agency to run your campaign programmatically, underlying technology like real-time reporting makes it easy to shift gears when a campaign is doing better or worse than expected.
Layered audience targeting
OTT advertising leverages in-depth audience data like demographics, age, interests, behaviors, location, custom audiences, and so on — so advertisers can reach more specific audiences in a more engaging, targeted, and personalized way. OTT combines TV audience data with first- and third-party datasets to ultimately help advertisers reach the most relevant audiences.
Resilient amidst privacy changes
The not-so good things about OTT
But it’s not all rainbows and unicorns —OTT has its flaws, too. Here are some of the issues to watch out for.
Measurement isn’t perfect
While OTT provides a lot more measurement options than traditional TV, this element still has its pitfalls. Brands that purchase inventory through resellers and aggregators have less transparency over where their ad is showing and who’s seeing it.
Viewers are watching, not clicking
Because OTT campaigns are viewed passively, primarily through a television screen, viewers are less likely to engage or click on the ad. This makes it more difficult to measure your ad’s effectiveness. To counteract this, you can measure brand lift whenever an ad is shown.
Ad offerings are still maturing
While Hulu boasts a robust ad platform, its biggest competitors are still playing catch-up. Advertisers should expect some limitations at this stage of OTT, but the opportunities will only grow as ad offerings continue to expand.
The primary OTT monetization strategies
OTT ads are designed to look effortless and intuitive, but behind the curtain, there’s a diverse range of business models that dictate which ads are shown, at what price, and to which viewers.
1 . AVOD (advertising-based video on demand)
AVOD is a popular monetization model where the streaming service offers a freemium or discounted membership in exchange for watching ads. The most popular AVOD platform is YouTube, which gives free access to over 500 hours of video content uploaded every minute. Other AVOD services include DailyMotion, Pluto TV, Tubi, and 4OD.
2. BVOD (broadcaster video on demand)
Traditional TV isn’t dead, and there’s plenty of budget to go around. BVOD is a way for traditional TV broadcasters to repurpose their content produced for linear television, making it available online and on any device. The key BVOD providers include NBC Universal, Sling TV, Hulu, and Pluto TV.
3. SVOD (subscription video on demand)
With SVOD, customers can watch as much —or as little — TV and movie content as they want for a set price each month. Some popular SVOD services are Netflix, Amazon Prime Video, Apple TV+, Hulu, HBO Max, Disney+, and Sky.
With no long-term contracts, viewers can control when they want to start or stop their subscription. Although this offers up more opportunities to churn, it also incentivizes publishers to continue producing high-quality, binge-worthy content native to their platforms, and build out their unique IPs like Disney’s Marvel.
4. TVOD (transactional video on demand)
In contrast to SVOD models, TVOD operates on a pay-per-view system, where consumers purchase individual pieces of content rather than paying a flat monthly fee.
Viewers can buy individual films, television shows, and other video content on an as-needed basis, rather than committing to a recurring subscription.
TVOD has two subcategories:
- Electronic sell-through (EST) — where you pay once to gain permanent access to a piece of content
- Download to rent (DTR) — where you pay a smaller fee to gain access to a piece of content for a limited time
TVOD works best for OTT publishers that have access to unique sporting events (UFC pay-per-view), new releases, or timely and exclusive content.
5. Mix and match — the multiple business models
Most leading streaming services or OTT providers are currently using — or in the process of implementing — a hybrid business model.
One example is Amazon, which charges a fixed monthly fee for access to its vast library, with additional charges to watch the SuperBowl or certain new releases.
This hybrid model allows for a balance between providing a wide range of content at a set monthly rate, and giving consumers the option to purchase specific content that they may be interested in. That creates a flexible, yet sustainable business model for the OTT provider, and a more tailored viewing experience for the consumer.
OTT ad formats
The OTT advertising landscape is diverse and allows advertisers to deliver impactful ads in various formats. Before we dive into each individual platform, let’s talk about the most common OTT ad formats available today.
Pre-roll ads: Short ads that are shown before a video is played. These may be skippable or non-skippable.
Mid-roll ads: Ads that play during the video. To provide the best user experience, mid-roll ads should be shown between natural breaks like commercial breaks or major scene changes.
Post-roll ads: Ads that play at the end of the video.
Picture-in-picture ads: A pop-up video that appears on the corner of the content being watched. The ad plays while the main video content is playing.
Interactive ads: Ads that allow viewers to engage with them via a survey, clicking a link, and so on.
Companion banner ads: Banner ads that appear alongside the main video content and are often used to promote a brand’s website or social media channels.
Out-stream video ads: Video ads that appear outside of the video, including in-article, in-feed, or in-banner.
OTT ads by platform
Let’s take a look at some of the most popular OTT platforms and the advertising options available.
A commanding 95.8% of OTT viewers in the United States will have watched YouTube at least monthly this year. Even with fierce competition from Facebook, Instagram Reels, and TikTok, YouTube continues to dominate and is projected to comfortably maintain its position at the top with 230.6 million viewers, growing by 2.1% year over year.
YouTube offers the following ad options:
- Display ads: banner ads that appear above the video suggestion list, without interrupting the video.
- Overlay ads: appear at the bottom of a video after the video starts playing. They can look like banner ads or text-only ads.
- Skippable video ads: can be shown before, during, or after the video. Users have the option to skip the ad after five seconds of watching.
- Non-skippable video ads: can be shown before, during, or after the video but cannot be skipped. They can be between 6 and 15 seconds long.
- Bumper ads: quick, non-skippable ads that are played before the video starts and last six seconds or less.
Netflix is the second most popular OTT video streaming service, with 177.7 million viewers and a 2.5% year-over-year growth.
Netflix’s new ad tier has seen slower growth than initially hoped. According to the data analytics firm Antenna, over half (57%) of the ad-tier subscribers in November 2022 were new or returning customers, while 43% were subscribers downgrading from their fully paid subscriptions. Only 0.2% of total subscribers were on the ad-supported plan. However, projections estimate that Netflix will reach 10 million ad-supported subscribers globally by the end of 2023.
The major announcement of its ad-supported tier also comes with a new OTT advertising option:
- Pre-roll and mid-roll ads: 15- or 30-second ads that show before or during the show for ad-tier users. Ad-tier users will view four to five minutes of ads per hour of content.
Hulu boasts 42.8 million subscribers, and roughly half of them are subscribed to the platform’s ad tier. As the leader in the ad-supported tier, Hulu provides a wealth of advertising options with its robust ad platform.
Hulu offers three main ways to advertise.
The first option is broad appeal or national local ad campaigns. These enable advertisers to reach a specific location or a combination of several locations. National local ad campaigns also allow advertisers to target audiences by interests, behaviors, demographic, and location.
The second option is a premium programmatic advanced TV campaign. This option leverages programmatic advertising to automatically bid on premium inventory via an invite-only auction.
The third is self-service, which allows smaller advertisers to set up their own ads with a minimum budget of $500.
Here are the advertising options available on Hulu today:
- Video commercial ads: the standard, long-form video ads during Hulu’s scheduled commercial breaks. They may last 7, 15, or 30 seconds, but each ad must be separate and cannot be two ads stitched together.
- Pause ads: shown when the viewer pauses the content and the ad is shown like a screensaver.
- Max selector: templated video ads provided by the Hulu platform that let viewers choose between two video options.
- Binge ad: ads that show during a long binge session.
Home to over 1.25 billion (yes – billion with a b) video viewers daily, Facebook Watch presents an advertising opportunity that’s too big to ignore.
This platform provides two main video advertising options:
- In-stream video ads: skippable ads that play during the video
- News Feed video ads: placed within Facebook posts while scrolling
Boasting over 2.6 billion downloads globally, TikTok has become a global phenomenon. It’s home to arguably the fastest growing and most engaged user base today. Although it’s a relative newcomer, TikTok provides low-cost and highly targeted OTT advertising options, including:
- Video ads: up to 60 seconds that appear in both following and ‘for you’ feeds
- Image ads: static photos that appear in between videos in the feed
- Carousel ads: up to 10 images that TikTokers can scroll through and engage with
Essential OTT metrics
According to our 2023 CTV trends report, the top KPIs advertisers are measuring with OTT and CTV campaigns are ROAS, LTV, CPA, and CPI. Let’s go through each one (and some bonuses) in case you’re not familiar with the acronyms.
ROAS: return on ad spend, or the profit generated from your OTT campaigns divided by your total spend.
LTV: lifetime value, which is the total amount of money a customer is projected to spend over the course of their relationship with your brand. CPA: cost per acquisition, which measures the total cost of a customer converting on your ad or taking a specific action.
CPI: cost per install, which measures the cost per installation of your app. This is measured by dividing your ad spend by total installs.
CTR: click-through rate, which measures the average number of clicks your ad gets in relation to the number of times the ad is shown. High CTR doesn’t necessarily translate into revenue, but it does show your ad is generating attention and interest.
ARPU: average revenue per user, which measures the amount of money you project to generate from one customer. This is measured by dividing total revenue by your total number of users from your OTT campaign.
On top of these metrics, it’s important to measure your overall marketing performance whenever ads are shown. This includes:
- Website traffic
- Branded search traffic
- Session frequency
- Conversion rates
Best practices: how to make the most of your OTT campaigns
Know your platforms. Each OTT platform attracts different types of audiences. While Hulu draws a younger crowd, HBO leans toward an older demographic. Research each platform’s audience and the unique ad formats they provide to create the most engaging and impactful experience. .
Be timely and personal. OTT advertising provides abundant audience data to make your targeting less of a guessing game. You can leverage this to improve your messaging, creatives, and even timeliness.
Capture attention early. OTT ads are short and you don’t have much time to make a strong impression. Even if they’re unskippable, ensure your creatives are memorable from the very start.
Where is OTT advertising headed?
OTT advertising has made tremendous strides in a short period of time. This rapid evolution brings tremendous opportunities, but there are bound to be some growing pains along the way. Here are a few things we anticipate in the next year.
Robust ad platforms and revenue squeeze
Netflix’s unveiling of its ad-supported tier stole the headlines in 2022 following its first decline in monthly users, while other streaming platforms that followed suit went largely unnoticed. As platform competition increases, so will content bloat.
According to Recode, all of Netflix’s major competitors are losing money in an effort to catch up with its huge subscriber numbers.
Another factor is the economic squeeze. As discretionary spending slows, investors will begin mounting pressure on OTT services to improve their ad product and non-subscription revenue.
5G: The future of internet accessibility
5G technology is on the cusp of being readily available, which will change OTT content consumption and adoption. 5G will enable publishers to broadcast immersive experiences, including live sports events, in 4k. The massive jump in download speeds will also make it easier for mobile users to watch high-quality streams without disruptions.
In fact, it’s already happening. 5G is installed in over 25 NFL stadiums (most recently in Buffalo), and Amazon is already experimenting with broadcasting sports games using 5G technology.
Increased personalization and privacy shifts
Data is the new oil, especially in an advertising environment that is increasingly prioritizing data privacy. Viewing behavior can be huge for contextual advertising. Additionally, data clean rooms allow OTT media publishers to share customer data with advertisers while maintaining consumer privacy. A combination of first-party and third-party data can help advertisers capitalize on reaching a huge yet targeted audience pool.
The bottom line: is OTT advertising effective?
For brands that want to reach cord-shavers, cord-cutters, and cord-nevers, OTT advertising can be an effective marketing channel. With the massive adoption of streaming content, advertisers can tap into a broad and highly targeted audience in a much more affordable, streamlined, and measurable way than they could with traditional TV.
But as with all marketing advice, there’s a caveat: OTT may not be for everyone. In particular, brands with tight budgets, and those that perform better on traditional forms of advertising like TV and out-of-home, may struggle to find value in it.
- OTT advertising is an advertising method that uses technology and automation to deliver video ads to the right audiences within streaming content.
- OTT refers to the delivery of video via the internet on any device — bypassing traditional set-top boxes and cable providers. CTV refers specifically to connected or smart TVs.
- OTT ads can be purchased in three primary ways: directly from platforms/publishers, through middleman resellers and aggregators, or programmatically through digital auctions (the most popular option).
- The four most common OTT monetization strategies are subscription video on demand (SVOD), transactional video on demand (TVOD), advertising-based video on demand (AVOD), and hybrid or mix and match.
- Different OTT platforms offer different ad formats, the most common being display, overlay, skippable, non-skippable, and bumper ads.
- The most essential KPIs to measure with OTT advertising are ROAS, LTV, CPA, CPI, CTR, and ARPU.
- The best way to be successful with OTT is to research your audience, know your platforms, get personal, and capture attention early.
- OTT advertising will continue to grow and evolve, thanks to 5G rollout, pressure on subscription revenues, and heightened privacy rules affecting mobile advertising.